OSDF director service down; OSDF queries and transfers failing

Incident Report for OSG Consortium

Update

The OSDF Operations team has rolled out potential fixes for this issue to the production OSDF Director

Posted Jun 16, 2026 - 17:47 UTC

Monitoring

The OSDF director is stable. We're continuing to investigate the root cause and are continuing to monitor the service

Posted Jun 09, 2026 - 14:25 UTC

Investigating

The OSDF director service is down. OSDF transfers or queries are failing with error messages like:
"Failed to get response from the director: Get "https://osdf-director.osg-htc.org/igwn/ligo/": net/http: timeout awaiting response headers"

We are investigating the issue.

Posted Jun 08, 2026 - 13:44 UTC

This incident affects: Open Science Data Federation (Pelican Director).