Identified - We are continuing to bring services back online following the major outage over the weekend. Jobs are running, but users should expect lower-than-normal throughput while recovery efforts continue. Some jobs may be experiencing errors with OSDF transfers. OSPool Jupyter Notebook instances are experiencing significantly longer launch times.
For the latest updates on service recovery, please continue to monitor our Status Page: https://status.osg-htc.org/
May 18, 2026 - 20:24 UTC
For the latest updates on service recovery, please continue to monitor our Status Page: https://status.osg-htc.org/
May 18, 2026 - 20:24 UTC
Update - Work is wrapping up for the evening.
There remains capacity issues on the cluster -- too few servers remain for the number of services running. We will continue to triage, taking down development instances to preserve the ability to run production. The main outages are around accounting (GRACC) and reporting currently - glideins are being launched, jobs are running, and OSDF transfers are flowing.
One of the storage systems in use was located completely on hardware that was lost. This filesystem primarily held non-critical data, having been replaced by a larger, more robust storage system. However, some services had not migrated, meaning their status will need to be evaluated, one-by-one to determine the best path. About half of the hosted CEs are affected by the storage system loss.
May 17, 2026 - 02:30 UTC
There remains capacity issues on the cluster -- too few servers remain for the number of services running. We will continue to triage, taking down development instances to preserve the ability to run production. The main outages are around accounting (GRACC) and reporting currently - glideins are being launched, jobs are running, and OSDF transfers are flowing.
One of the storage systems in use was located completely on hardware that was lost. This filesystem primarily held non-critical data, having been replaced by a larger, more robust storage system. However, some services had not migrated, meaning their status will need to be evaluated, one-by-one to determine the best path. About half of the hosted CEs are affected by the storage system loss.
May 17, 2026 - 02:30 UTC
Update - We are continuing to work on a fix for this issue.
May 16, 2026 - 21:48 UTC
May 16, 2026 - 21:48 UTC
Update - A total of 20 hosts failed to come back after the outage.
The failover to the backup hosts was successful and Kubernetes core services, such as Harbor, are coming back online. End-user service restoration is beginning.
Due to capacity issues, some less-critical services will likely be kept offline over the weekend.
May 16, 2026 - 21:47 UTC
The failover to the backup hosts was successful and Kubernetes core services, such as Harbor, are coming back online. End-user service restoration is beginning.
Due to capacity issues, some less-critical services will likely be kept offline over the weekend.
May 16, 2026 - 21:47 UTC
Update - Several critical pieces of hardware have failed to come back online after the power outage. Staff are failing over core services to backup hardware.
May 16, 2026 - 20:23 UTC
May 16, 2026 - 20:23 UTC
Identified - Systems administrators are in the data center, recovering hosts.
May 16, 2026 - 17:22 UTC
May 16, 2026 - 17:22 UTC
Investigating - The Kubernetes cluster at UW-Madison, Tiger, suffered from an apparent power outage overnight and most hosts are offline along with a majority of services. Service outage appears to coincide with thunderstorms in the Madison area around 1:00am central time.
Staff will need to travel to the datacenter to physically diagnose the situation.
May 16, 2026 - 14:09 UTC
Staff will need to travel to the datacenter to physically diagnose the situation.
May 16, 2026 - 14:09 UTC
OSPool
Partial Outage
AP 23
Operational
AP 40
Operational
AP 41
Operational
AP42
Operational
AP 43
Operational
Jupyter Notebooks
Degraded Performance
OSPool GlidenWMS Frontend
Operational
OSPool Central Managers / Collectors
Operational
OSPool Site EPs
Partial Outage
Open Science Data Federation
Operational
StashCache Redirector
Operational
CVMFS Synchronization
Operational
Data Federation Accounting Service
Operational
Caches
Operational
Pelican Director
Operational
Pelican Registry
Operational
Hosted CEs
Partial Outage
Hosted CE Infrastructure
Partial Outage
Message Bus
Operational
GlideinWMS Factory
Operational
OASIS
Operational
Network Monitoring Pipeline
Operational
Software Repositories
Major Outage
Yum Repos
Major Outage
GridCF Repo
Operational
OSG Hub
Operational
Accounting
Major Outage
GRACC Frontend
Major Outage
GRACC Backend
Major Outage
GRACC APEL Reporting
Operational
Websites
Operational
Display
Operational
Main Website
Operational
DNS
Operational
OSGConnect Website
Operational
Topology
Operational
Hosted Submit
Operational
Hosted Submit Infrastructure
Operational
Hosted GlideinWMS
Major Outage
IGWN GWMS Frontend
Major Outage
JLAB GWMS Frontend
Operational
GLUEX GWMS Frontend
Operational
UCSD CMS GWMS Frontend
Operational
UCSD CMS VO Collector
Operational
Kubernetes Infrastructure
Partial Outage
Tiger
Partial Outage
River
Operational
Tempest
Operational
PATh Facility
Operational
AP 1
Operational
AP 1 Origin
Operational
Collaborations
Operational
AP 23
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.