OSDF Outage

Incident Report for OSG Consortium

Resolved

No further issues have been reported; closing incident.
Posted Mar 03, 2025 - 17:51 UTC

Monitoring

Issues with the UW-Madison campus network interrupted the operation of OSDF central services. Campus IT staff implemented fixes to address said issues and allow the resumption of OSDF operations.
We are monitoring the situation to ensure that fixes work as intended.
Posted Feb 28, 2025 - 19:48 UTC

Investigating

Confirmed user reports that the OSDF is unavailable for use due to an issue with OSDF central services.
Attempts to transfer objects via the OSDF encounter error messages with "error while querying the director".
We are working to resolve the issue.
Posted Feb 28, 2025 - 15:09 UTC
This incident affected: Open Science Data Federation (Pelican Director, Pelican Registry).